Do you treat people with auto insurance claims?
Yes, we would be happy to be your physiotherapy provider. We are able to bill your auto insurance provider directly for your treatment.
How are payments processed for my session?
All of our services are covered by extended health care benefits through your employer (if applicable), Auto Insurance WSIB, or through private coverage.
What if I can't swim?
The ability to swim is not required for use of our pool for aquatic therapy. Your therapy is supervised at all times for your safety and comfort.
Do I need a doctor's referral?
If your extended health care coverage requires a referral for specific services, a referral is required for reimbursement from your insurance provider. We would be happy to assist you to understand your coverage and direct billing options.
Do I have access to the health-care staff for same day questions and/or treatments?
Our team of health care professionals are on-site at all times to answer any questions, or pain treat any pain or discomfort the same day.
What is the temperature of the pool?
The water is set at 94°F and the room temperature is 96°F. This temperature helps to makes it comfortable in and out of the pool.
Do you offer a support group?
Yes, our support groups help to provide our clients with information, group discussion and support to help you refresh, recover and feel better faster.
What are the hours of operation?
Monday 9 – 5
Tuesday 9 – 8
Wednesday 9 – 8
Thursday 9 – 8
Friday 8 – 2
Saturday 9 – 3
What is arthritis?
Arthritis is painful inflammation and swelling of the joints. The most common affected joints are hips, knees, hands and spine.
Where are you located?
We are located at 1131 Invicta Drive, Unit 2, Oakville, Ontario L6H 4M1
What is fibromyalgia?
Fibromyalgia is a chronic disorder characterized by widespread musculoskeletal pain, fatigue, tenderness in localized areas – and is often accompanied by sleep, memory, anxiety and depression related issues.
What is acupuncture?
Acupuncture is a safe, virtually painless and effective treatment for acute and chronic illness. An acupuncture treatment involves the safe needling of selected acupuncture points with sterile disposable needles.
Do you offer direct billing?
Yes, we offer direct billing to the following insurance companies: Great West Life, Sunlife, Greenshield, Industrial Alliance, Standard Life, Manulife, Standard Life and Johnsons Inc. For more information visit here.
How do you determine what kind of massage I would need?
Our team of physiotherapists, chiropractors and massage therapists will give you a thorough examination to determine what is the best course of action to lead you to recovery.